The sleeping guy looked so out of it! He was sprawled out over three seats, with one arm flung out onto the floor.The train started moving and more and more people got on but no one went near the sleeping guy and the motion and commotion about him didn't wake him...
It wasn't until we were almost into the city that I wondered if he was even alive! Can you imagine if something had happened to him and we were all ignoring him? I tried to see if he was breathing but by that time too many people haad boarded and I couldn't see him. How horrible if we'd all just ignored him and he really needed help.
Speaking of the train, on the way home I saw two people speaking in sign language on the train. I used to know quite a bit of sign language but it's been years and I'm unpracticed and they were going WAY fast! But the funny thing was, it was a male and female that were talking and the female was going for AGES, signing her words, while the guy only put in a few sentences here and there. Made me realise that even in sign language, women outspeak men!
I had a customer today who said "Hi, I've got an en-queer-ee about my account"
As part of our call quality we have to ask at the end of each call "Is there anything else I can help you with?"And you can bet there'll be at least one customer a week who'll come back with a smart arse reply.